About
Excel Psychology began with a vision in a small town in Far North Queensland. While running a solo psychology practice, our founder, Francesca Carpenter, experienced the isolation of working alone and dreamed of creating a supportive, collaborative space where clients, doctors, staff, and psychologists could work together for the benefit of their clients and each other. In 2013, this vision came to life when Francesca relocated to Brisbane and began making Excel Psychology what it is today. Starting with three part-time psychologists in a cozy two-room office, we united around a shared goal: to provide high-quality, compassionate care to every individual we serve.
Our vision is to create a positive and enriching experience for everyone connected with Excel Psychology. Whether it’s a GP referring a patient and witnessing their progress, a client experiencing meaningful improvements in their life, or our staff and psychologists feeling supported and energized by the collaboration, guidance, and encouragement from their colleagues, we are committed to fostering an environment where everyone benefits and thrives.
As the practice expanded, so did our need for space. By 2016, Excel had outgrown its original location on Racecourse Road, prompting a move to Constance Street in Fortitude Valley. Here, we transformed a shop floor that had been vacant for years into a welcoming, calming environment, creating four therapy-focused rooms designed with natural elements to encourage healing. Our team grew to six psychologists, but it soon became evident that we needed more room to continue our growth.
In 2019, instead of choosing a larger, impersonal facility, we embraced a more intimate approach by opening a second office in Spring Hill. This new space featured five thoughtfully designed therapy rooms, echoing our commitment to creating a warm and comfortable atmosphere. Today, our practice has flourished, with a team of 10 psychologists and three dedicated staff members.
Throughout the challenges of the COVID-19 years, we maintained both offices. However, recognising the benefits of unifying under one roof, we made the difficult decision to bid farewell to our Fortitude Valley location and regroup in Spring Hill. While letting go of the vibrant atmosphere of the Valley wasn’t easy, it allowed us to refocus our energy and reinforce our commitment to collaboration and care in Spring Hill.
At Excel Psychology, we believe every interaction should be a positive and uplifting experience. Our ethos, symbolised by a sprouting tree, fluffy clouds and a blue sky, reflects our dedication to progress, growth, and uplifting the spirits of those we serve. We aim to inspire hope and foster meaningful change.
Our Commitment to Confidentiality
Your privacy and comfort are of the utmost importance to us. At Excel Psychology, we prioritise client confidentiality, ensuring all personal details and medical history are handled with care and discretion. We adhere strictly to the Code of Ethics required of all psychologists, providing a secure and trustworthy space for healing and growth.
