Motivational interviewing is a client-centred therapeutic approach designed to increase an individual’s motivation for change by exploring and resolving ambivalence. Ambivalence is the state of having mixed or conflicting feelings about change. Ambivalence is a common barrier for clients because it creates a sense of internal paralysis. On one hand, clients may recognise the benefits of change and even desire it, but on the other, they may fear the discomfort, uncertainty, or perceived loss associated with altering familiar behaviours. This inner conflict often leads to procrastination, self-doubt, or inaction, making it difficult for clients to fully commit to change.

Ambivalence can also perpetuate unhealthy cycles, where clients repeatedly attempt to change but quickly revert to old patterns due to unresolved conflicting feelings. This can result in feelings of frustration, guilt, and hopelessness, reinforcing the belief that change is unattainable. Motivational interviewing helps by gently guiding clients to confront and understand the roots of their ambivalence, whether it’s fear of failure, attachment to current behaviours, or lack of confidence in their ability to succeed.

Through this process, clients are encouraged to identify their own intrinsic motivations for change, rather than relying on external forces or pressure. By resolving ambivalence and focusing on the client’s personal values and goals, motivational interviewing facilitates deeper commitment and empowers clients to make sustainable, positive changes in their lives.